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Before the first mile

A little clarity before departure helps the first collection work as intended.

How do I describe a countryside destination?

Give the property’s full address and the host’s driveway or gate instructions. Include a reachable contact and any fixed arrival requirement.

What should I add for a child seat?

Select the required type and explain the child’s age and other relevant needs in comments. Availability and the complete vehicle arrangement require confirmation.

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Enquiry only · confirmation required.

Details make
the difference.

What belongs in an FLR arrival request?

Include the flight, local date and time, accommodation address and the party’s complete luggage. Agree the meeting instructions with reservations.

Can I go directly to a Tuscan property?

Give its full address and the host’s entrance instructions, with any stops or fixed arrival requirements.

How should central hotel access be handled?

Ask the property for its vehicle-access advice and discuss the suitable stopping point for the assigned class.

What if my flight uses Pisa?

Use Pisa Airport and its PSA code in the request. Florence Airport uses FLR; check your flight details carefully.

How are the time and price expressed?

Collection times use Florence local time, Europe/Rome (CET/CEST). Quotations use euros, EUR.

What is the cancellation approach?

Cancellation at least 24 hours before confirmed pickup is free. The quotation specifies payment, waiting and later-cancellation conditions.

Ready to plan your journey?

Bring the addresses and timing together, then agree the proposal and confirm the journey with reservations.

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